Hiki · Help

How to Delete Hiki and Your Data

Delete your Hiki profile for good in a few minutes — and make sure you’re not charged again.

Step 1: Cancel your subscription

  • iPhone: Settings → your name → Subscriptions → Hiki → Cancel.
  • Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Hiki → Cancel.
  • Website: Hiki account settings → subscription / billing.

Step 2: Delete your Hiki account

  1. Cancel Hiki Premium in the App Store or Google Play first.
  2. Tap your avatar at the top left, then Settings.
  3. Scroll to the bottom and tap Delete Account.
  4. Follow the prompts. Hiki says your data is deleted automatically.

Menu names can change after app updates. If you can’t find an option, check Hiki’s help center.

Cancel Premium first

Deleting your account doesn’t cancel Hiki Premium, so do this first (Hiki):

  • iPhone: Settings → your name → Subscriptions → Hiki → Cancel Subscription.
  • Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Hiki → Cancel.

Apple and Google control these subscriptions, so Hiki can’t cancel them for you. Do it at least 24 hours before renewal, and your Premium features last until the end of the period.

What happens when you delete

The steps are short: tap your avatar at the top left, tap Settings, scroll to the bottom, tap Delete Account and follow the prompts. Hiki says your data is deleted automatically when you do this. You’d need a new account to come back.

Removing the app from your phone doesn’t delete your account, so use the steps above if you want to leave for good.

If you only need a break

We found no pause setting in Hiki’s FAQ. Taking a break from a social app is completely fine, though, and you don’t have to delete anything to do it. Turn off the app’s notifications in your phone’s settings, log out and come back when you feel like it. If you’re worried about people expecting a reply, you could add a short note to your profile before you go.

Before you go

  • Save contact details for friends you’d like to keep, because your chats go with the account.
  • If someone’s behavior is why you’re leaving, report them first, so moderators can act.
  • Check your subscription list again, to be sure renewal is off.

Contacting Hiki

Tap the Hiki logo in the app to send a support ticket, or email [email protected]. Hiki says it usually replies within one to three business days.

Looking for a better dating site?

If Hiki didn’t work for you, a different site might. See Hiki alternatives or take our dating site quiz.

SiteRatingBest forFree versionPaid fromLink
Dateability 3.7 People with disabilities or chronic illness Yes ≈ $4.99/mo (US App Store) Visit
OkCupid 4.0 Matching on values and answers as well as photos Yes ≈ $10/mo Visit
Hinge 4.5 Finding a relationship in your 20s and 30s Yes ≈ $16.99 (US App Store) Visit
Coffee Meets Bagel 3.9 Busy people who want fewer, better matches Yes ≈ $34.99/mo (US App Store) Visit

Frequently asked questions

Does deleting Hiki cancel my subscription?

Deleting the app or your account does not cancel a store subscription — cancel Premium in the App Store or Google Play.

Does uninstalling Hiki delete my account?

No. Removing the app from your phone leaves your profile active. You must delete the account in settings.

Can I pause Hiki instead of deleting?

Many dating sites let you hide or pause your profile. Check Hiki’s settings for a pause or hide option if you might come back.